Customer Service

Hey Small Businesses! Texting Your Customers Works

Hey Small Businesses! Texting Your Customers Works

My name is Ben Bakhshi, I am one of the founders of Coordinato, a platform for sending phone/text/email messages and reminders for small businesses (eCommerce and physical). I have learned a lot about the Text Message marketing industry while building this business, I’d like to share a tidbit to help small businesses grow. If healthcare […]

Get Personal To Stand Out from the Competition

Get Personal To Stand Out from the Competition

E-commerce consumers have choices about where they spend their dollars, but your ability to personalize their experience can be a huge competitive advantage. Here’s how you can customize your e-commerce experience, and why it’s so important. Don’t wait to address the customer. Email remains a low-cost and highly efficient marketing channel, but as an e-commerce […]

GoDaddy Goes Down, Takes Half The Internet With It

Status Alert: Hey, all. We’re aware of the trouble people are having with our site. We’re working on it. — Go Daddy (@GoDaddy) September 10, 2012 Today is not a good day for GoDaddy. At least they are aware of it. Twitter is currently blowing up with people trying to find more information. The first […]

Eight Shipping Plans For the Holiday Season

Eight Shipping Plans For the Holiday Season

Jimmy Rodriguez is CTO and co-founder of 3DCart, developer of an e-commerce suite for businesses of all sizes. As an authority on e-commerce best practices, Jimmy combines more than 8 years as an e-commerce developer and web programmer with SEO, social marketing and business intelligence. One of the biggest obstacles standing in the way of […]