Customer Service

Hey Small Businesses! Texting Your Customers Works

Hey Small Businesses! Texting Your Customers Works

My name is Ben Bakhshi, I am one of the founders of Coordinato, a platform for sending phone/text/email messages and reminders for small businesses (eCommerce and physical). I have learned a lot about the Text Message marketing industry while building this business, I’d like to share a tidbit to help small businesses grow. If healthcare […]

Get Personal To Stand Out from the Competition

Get Personal To Stand Out from the Competition

E-commerce consumers have choices about where they spend their dollars, but your ability to personalize their experience can be a huge competitive advantage. Here’s how you can customize your e-commerce experience, and why it’s so important. Don’t wait to address the customer. Email remains a low-cost and highly efficient marketing channel, but as an e-commerce […]

GoDaddy Goes Down, Takes Half The Internet With It

Status Alert: Hey, all. We’re aware of the trouble people are having with our site. We’re working on it. — Go Daddy (@GoDaddy) September 10, 2012 Today is not a good day for GoDaddy. At least they are aware of it. Twitter is currently blowing up with people trying to find more information. The first […]

Eight Shipping Plans For the Holiday Season

Eight Shipping Plans For the Holiday Season

One of the biggest obstacles standing in the way of selling more product is shipping, a feared part of the online purchasing process during the holiday season. It’s easy to fall to become disorganized during the busy holiday season, but it won’t reflect well on your brand and will turn what could have been loyal […]