eCommerce

Five Steps to Easier Inventory Management

Five Steps to Easier Inventory Management

Running a successful e-commerce business is no simple matter. You have to deal with the technology needed to run your site and ensure you have a strong Internet presence, along with most of the challenges of any other retail or distribution business. One of the most complicated issues you’ll face in running your e-commerce business […]

3 Techniques for Minimizing Chargebacks in Your eCommerce Site

3 Techniques for Minimizing Chargebacks in Your eCommerce Site

If you run an e-commerce website you’re probably already very familiar with chargebacks. But just in case you’re not, chargebacks are situations in which your customer, the cardholder, goes to their card issuer and challenges the charge from your business.  If the challenge is successful, the original charge for the sale will be reversed, and […]

How Outsourcing Your Contact Center Can Help Your E-Commerce Business

How Outsourcing Your Contact Center Can Help Your E-Commerce Business

The benefits of outsourcing your call center — we should really call them “contact centers,” since today’s customer communication takes the form of phone calls, email, chat and social media engagement — are not always intuitively obvious, but they are very real. Accordingly, here is a strategic overview of how outsourcing the contact center improves an […]

Increase Online Business Sales: Emerging Technologies That Can Help

Increase Online Business Sales: Emerging Technologies That Can Help

The e-commerce world is standing at a crossroads now: there is no shortage of emerging technologies that promise to drive sales numbers into the stratosphere. However, as greater convenience and faster delivery times make online shopping more appealing to consumers across the world, online retailers still have to do something special to stand out from […]

5 Tactics to Maximize Conversion Rate

5 Tactics to Maximize Conversion Rate

For search marketers, the conversion rate is an important metric used to judge success and a big factor in advocating for a fair share of a business’s overall marketing budget. As such, search marketers spend countless hours studying, optimizing and seeking advice on improving this vital metric; read on to discover 5 unique tips to […]